Very bad experience. The staff was extremely unprofessional and not helpful at all. The product quality was also disappointing and not worth the price. Overall, I had a very poor shopping experience. I would not recommend Mochi to anyone unless they improve both their customer service and product quality.
1 / 10
Mochi Shoes
★ 4.6 (587 Google reviews)
● Operational
📍 SN 16, 17, 25 & 26, GF, Gaurav Tower 1, D-Block, Crystal Court, Malviya Nagar, Jaipur, Rajasthan 302017, India
📍 Gaurav Tower Parking Lot 1, D-Block, Crystal Court, Malviya Nagar, Jaipur, Rajasthan 302017
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Synced 22 Aug 2026 12:07I purchased a bag from Mochi for ₹4,000, and within just one year it got completely damaged. When I gave it to the store, they assured me it would be repaired, but later the company returned it saying the warranty is only for three months. I couldn’t even use this bag properly for a year before it reached this condition. For such a high price, this level of quality is unacceptable. In the name of a brand, they are selling bags made of cheap fake leather that peels off very quickly. This is extremely disappointing and feels like a waste of money.
Great quality, very comfortable, and stylish. Excellent service and a smooth shopping experience.
Very courteous staff especially rakesh ji
All staff members are very humble and trustworthy
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