As a loyal customer who has been visiting Draft almost daily for the past two years, along with many of my colleagues and friends, I was disappointed with today’s experience. I simply asked for the matcha to be adjusted because it tasted different and seemed weaker than usual (I am used to a certain level of quality) Unfortunately, the response from the new employee felt dismissive, and I was told there would be an additional charge. This was surprising, as I have always appreciated Draft for both its quality and service. I hope the team can look into this and ensure customer feedback is handled more professionally.
1 / 10
Draft Coffee & Co.
★ 4.4 (44 Google reviews)
● Operational
📍 Abu dhabi , Al Maryah Island , Galleria Mall, level 2 - جزيرة المارية - المارية 2 - أبو ظبي - United Arab Emirates
📍 Al Maiyani St - Al Zahiyah - E16 01 - Abu Dhabi - United Arab Emirates
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Synced 22 Aug 2026 13:59Thanks for the talented Sagar for first time tried matcha coconut milk and feta corrisisant all amazing so much recommended
It was my first time trying the iced matcha and I loved it. David was incredibly helpful when I wanted an adjustment and he did it swiftly without hesitation and was extremely polite, kind and professional. I hope he gets the appreciation and recognition he deserves. We value service workers who show up like this everyday!
Even in the small space, you still can enjoy your coffee there. Love the service and barista skills by Esme, Austin, Mingma. 🥰🥰🥰🥰
The order was a cortado with Salvador . The flavor was good, but the size of the cup and the amount of milk were larger than the size of the cortado, but the taste was good. I also tried the v60 coffee. It was not bad. The staff was nice. The design of the place is simple and its colors are calm.
Reviews and business information are provided by Google and displayed from the latest successful MALLIX sync.